This Privacy Policy explains how FeesaRise Team ("FeesaRise", "we", "us", or "our") collects, uses, discloses, and protects information when you use the FeesaRise mobile application and related services (collectively, the "Service").
1) Who This Policy Applies To
This Policy applies to users of the Service. The Service is intended for people aged 17 and older. We do not knowingly collect personal information from anyone under 17.
2) Information We Collect
2.1 Information You Provide
- Account information: name, username, and email address.
- Customer support content: information you provide when you contact us (for example, messages, attachments you choose to share, and related metadata needed to respond).
2.2 Information Collected Automatically
- Device and app information: device model, operating system version, app version, language/region settings, time zone, and similar technical identifiers.
- Usage data and analytics: interactions with features, session information, in-app events, performance metrics, and aggregated statistics.
- Crash logs and diagnostics: crash reports, error logs, and related diagnostic data.
2.3 Location Information (Only If You Allow)
If you grant permission, we may collect approximate location or precise location (depending on your device settings and permission choices). You can disable location access at any time in your device settings.
2.4 Photos, Media, and Face-Related Information
FeesaRise may request access to photos/media (for example, to let you select media to edit). We do not perform facial recognition and we do not create or use biometric identifiers/templates.
- Default storage: by default, your selected media is stored locally on your device.
- One-time processing and deletion: if a feature requires uploading selected media (or text you provide) to our servers for processing, we use it only to provide that processing, do not share it with any third party, and delete it promptly after processing is complete.
- Not used for training or marketing: we do not use your uploaded media or text to train models, build marketing profiles, or for advertising purposes.
- Your control: you control whether to upload content for processing by choosing whether to use such features.
2.5 Cookies, Web Beacons, and Similar Technologies
If we offer web-based components (such as a website, help center, or web login), we may use cookies and similar technologies (which may include web beacons) to keep you signed in, remember preferences, and understand usage and improve performance. You can typically manage cookies through your browser settings.
3) How We Use Information
- Provide and maintain the Service (account creation, login, and core functionality).
- Personalize your experience (such as remembering preferences).
- Improve and develop the Service (analytics, performance tuning, bug fixing).
- Ensure safety and security (fraud prevention, abuse detection, enforcing policies).
- Provide customer support and communicate with you.
- Comply with law and respond to lawful requests.
4) Legal Bases (Where Applicable)
- Consent (for example, location permissions where required).
- Contract necessity (to provide the Service you request).
- Legitimate interests (to improve and secure the Service, balanced with your rights).
- Legal obligation (to comply with applicable laws).
5) How We Share Information
We share information only in limited situations and to the minimum extent necessary, including:
- With service providers (processors) who process information on our behalf under contractual obligations.
- With your consent or at your direction.
- For legal reasons to comply with law and lawful requests.
- To protect rights and safety (prevent fraud, address misuse, protect users).
- Business transfers (merger, acquisition, reorganization, or sale of assets).
No sale of personal information: We do not sell personal information.
6) International Data Transfers
Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
7) Security
- Encryption in transit and at rest (where appropriate).
- Access controls and least-privilege policies.
- Periodic reviews and audits.
- Backups and recovery processes.
No method of transmission or storage is 100% secure, but we work to protect your information.
8) Data Retention
- Account data: retained while your account is active.
- Account deletion: if you delete your account, we will delete or anonymize your account information within 30 days (unless we must keep certain information for legal reasons).
- Usage analytics: retained for up to 12 months (typically aggregated/de-identified when feasible).
- Customer support content: retained for up to 6 months.
- One-time processing uploads (if any): deleted promptly after processing is complete.
9) Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, restrict or object to certain processing, and withdraw consent (for example, location access). To exercise these rights, email us at jonasmurilloyzpp@outlook.com. We aim to respond within 5 business days.
10) Third-Party Services
The Service may rely on third-party services (for example, platform providers like Apple, or infrastructure providers). Their handling of information is governed by their own privacy policies.
11) Changes to This Privacy Policy
We may update this Policy from time to time. We will post the updated version with a new effective date. Your continued use of the Service after an update means you accept the updated Policy to the extent permitted by law.